Privacy Policy
The City’s Hospitality
Effective Date: April 1st, 2026
At The City’s Hospitality, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or book our services.By using our website, you agree to the practices outlined below.
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Information We Collect
We may collect the following types of information:
Personal Information
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Full Name
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Email Address
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Phone Number
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Billing and Delivery Address
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Event Details (date, location, guest count)
​Payment Information
Payments are processed securely through third-party providers. We do not store full payment details on our servers.
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Usage Information
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Website activity (pages visited, time spent)
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Device and browser type
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IP address
How We Use Your Information
We use your information to:
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Process orders and bookings
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Communicate about your order or event
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Provide customer support
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Send confirmations and updates
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Improve our services and website experience
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Respond to inquiries and consultation requests
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
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Payment processors (for secure transactions)
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Delivery partners (if applicable)
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Service providers that help operate our business
All third parties are required to protect your information.
Data Security
We take reasonable steps to protect your information using secure systems and best practices. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
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Request access to your personal data
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Request corrections or updates
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Request deletion of your information (where applicable)
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To make a request, contact us using the information below.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The City’s Hospitality
[Insert Email Address]
631-742-8459
Pensacola, FL and surrounding areas